PRIVACY AND PERSONAL DATA PROTECTION POLICY

A. GENERAL INFORMATION

This Privacy and Personal Data Protection Policy ("the Policy") describes how we, the company SC AXA PROECT S.R.L., process the information brought to our attention, including personal data collected through this website https://www.anaoglejan.com when you use it.

By using this website, you agree to the collection and use of your personal information (if provided) in accordance with this policy.

If you do not agree with the terms of this privacy policy and the provision of your personal data, do not use this website or the services it offers.

For easier understanding, we may refer to SC AXA PROECT S.R.L. using the terms "SC AXA PROECT S.R.L.", "the Company", "we", "our", etc., and to you using the terms "user", "visitor", or "customer".

The company SC AXA PROECT S.R.L. has its headquarters at Intrarea Filioara nr.1, Bucharest, Romania, 010605, is registered with the Trade Register under no. J40/24889/1993, C.U.I. RO4911225, and is a private legal entity engaged in the online retail of watches and jewelry on specialized websites.

Furthermore, Axa Proect S.R.L. is the legal entity responsible for processing the personal data we collect directly from you or from other sources as a result of your accessing and viewing the information/products/services on the site. In collecting this data, our company acts as a personal data operator and, by law, we are required to provide you with information about us, the types of personal data we collect, how we use the information, to whom the data is transmitted, and the rights and options individuals have regarding the processing of personal data.

Also, to ensure your data is processed safely, we have made every effort to implement reasonable measures to protect your personal information, and this policy describes the steps we take to ensure information security and how you can contact us to enforce data protection and exercise your rights.

https://www.anaoglejan.com is the official website of Axa Proect S.R.L., created to better inform website users about the company's activities, the products we offer that can be ordered through the website, and to ensure effective communication with users/customers or potential customers of the products sold by our company.

In general, our intention is to collect personal data that is voluntarily provided by our website visitors and is necessary to provide access to information about the products offered by our company and, in the case of an order, to collect the necessary data to fulfill this purpose.

Please read this Policy carefully to learn more about how we process the information brought to our attention, including personal data collected through this website when you use it.

Our privacy and personal data protection policy applies to any visitor or member of the Axa Proect S.R.L. website (https://www.anaoglejan.com).

Axa Proect S.R.L. is committed to complying with the provisions of EU Regulation 679/2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data by taking appropriate technical and organizational measures designed to effectively implement the data protection principles:

Lawfulness, fairness, and transparency: We process your data lawfully and fairly; we are always transparent about the information we use, and you are properly informed.
You are in control: Within the limits of the law, we offer you the opportunity to check the accuracy of your personal data, update or delete the data you have shared with us, and exercise your other rights.
Data integrity and purpose limitation: We only use data for the purposes described at the time of collection or for new purposes compatible with the original ones, and our purposes always comply with current legislation. We take reasonable steps to ensure that personal data is accurate, complete, and up-to-date.
Security: We have implemented reasonable security and encryption measures to protect your information as best as possible. However, please note that no website, application, or internet connection is completely secure.

B. CATEGORIES OF PERSONAL DATA PROCESSED

You can use our site without disclosing personal data as a website visitor, meaning without the need to register an account or fill out a contact form.

However, if you choose to interact with our website or place a product order, you will be asked to provide this data during a registration or authentication process, which is necessary for:

Contacting you to send your messages/requests/complaints.
Creating a user/customer account, modifying or updating the created account data, placing product orders (electronically or by phone) offered through the website, processing online payments for ordered products, and delivering them.
Subsequent correspondence after creating a customer account or placing an order, specifically contacting you to verify the correctness of the order(s) placed on the website, confirming the order (verbally/by phone or by e-mail/electronically), communicating stock availability, delivery, adjusting shipping costs, etc.
Contacting you by third parties (partner courier companies) for order delivery.
Contacting you to remedy technical malfunctions of the site and to improve our services.
Subscribing to our Newsletter, to receive commercial communications (promotional offers regarding discounts, prizes, gifts, etc.) and to stay up-to-date with the latest news about the company's activities and services.
Contacting you to exercise certain rights and/or obligations related to ordered or purchased products (e.g., product warranty, the right to return products and related obligations, value compensation in case of damage to goods that have affected their value).
Communicating or interacting with the online store by posting reviews, ratings, impressions, comments, questions, and answers about a specific product in the product offer/category list.

Therefore, to achieve the above purposes, we collect personal data by using the contact forms found in the sections of the website, as follows:

In the "MY ACCOUNT" section, "Don't have an account?" you can select the option to register a customer account ("You can create one in the next step"), the requested data being: e-mail address, first and last name, account password, phone number, billing information, delivery information, order history.
There is also the possibility to log in with your already created account data ("LOGIN") by filling in your e-mail address and account password. Also, in this section, you have the following options:
- View personal data.
- Recover your account password by filling in your e-mail address in the "Change Password" form.
- View order history, wishlist, discount applications, product reviews, recurring profiles, subscriptions to the company's newsletters, and any other information related to the created account and/or product orders made on the website.
- Delete account.
To subscribe to the company's NEWSLETTER (found in the "My Account" section), you can subscribe to the newsletter from the "My Account" section when you create your account. You need to provide your e-mail address if you want to stay up-to-date with the latest news and receive commercial marketing information about our activities and products/services. The provision of personal data for marketing purposes is voluntary, and you can express your consent to the processing of data by completing and ticking the corresponding box attached to the subscription form available on the site.
"UNSUBSCRIBE" - to unsubscribe, you can use the dedicated link found in the company's newsletter. A link is also available to set your preferences regarding the information we send through the newsletter.
In the "MY CART" section, you can register/place an order for the products you have selected, but only after adding them to the "SHOPPING CART" and after completing the "FINALIZE ORDER" form, based on your existing or new account data. Thus, to place an order during the finalization process, the following are required, as applicable: e-mail address, first and last name, country, delivery address, billing address, phone number, selected payment method, delivery method.
- In this section, to finalize the order, you can opt for online payment for the products/items you have ordered, which is a payment method mediated by an online payment processor using a VISA and MASTERCARD type bank card, etc., through a specific website exclusively for secure online payments (Stripe Payments, Mobilpay).

Thus, to finalize your transaction, if you select the online payment method by bank card, you will be directed to the secure page of an online payment processor (Stripe Payments, Mobilpay), where you need to enter the banking data (of the bank card) necessary to authorize the transaction on the Stripe/Mobilpay payment platform, provided by a partner of our company. This partner, under contractual and information security conditions for personal data processing, provides our company with the electronic online payment service, has implemented organizational and technical measures for the protection of processed and stored personal data, and guarantees the protection and security of personal data processed and stored by its employees.

The provision of personal information marked with * through our forms is necessary to place orders through our site or to comply with or respond to requests received from you. Other personal data or information that you provide to us when completing the contact forms is at your discretion.

Failure to provide any of the requested personal information and data may result in the inability to contact you and transmit your messages and requests, process your order, or register an account, and consequently, the inability to access our products through the website.

In addition to the personal data and collection methods described above, we also collect data from other sources, as is the case for most websites. Thus, the website https://www.anaoglejan.com automatically collects certain information and stores it in log files, through Cookies or other similar technologies (web beacons, web server logs, etc.). These are statistical data related to the actions and browsing patterns of our users, and they do not directly identify a specific person.

This data includes: IP (Internet Protocol) addresses, the geographical location of the computer or device, browser type, operating system, and other information about visiting this website, for example, pages viewed, ads you clicked on. Your IP address may also be used to diagnose problems with our server, to administer this site, to analyze trends, to track a user's navigation on the site, to collect demographic information, and to help us understand visitors' preferences and needs.

Cookies and other similar technologies help us improve the website and provide better and more personalized content. For more information on the use of cookies on the website, please consult the Cookie Policy available on our website.

Also, on the https://www.anaoglejan.com website, you may find links to other websites for your information, including websites of product and/or service providers that post advertising banners on our website or advertising microsites, personal websites (blogs), etc., that we consider useful in connection with the content of https://www.anaoglejan.com, for example: www.anpc.ro (for online dispute resolution), etc. These websites may operate independently of our website and may have their own notices, statements, or privacy policies. We recommend that you review them before submitting any personal information to these websites to understand how personal data may be processed in connection with these linked websites. We are not responsible for the content or opinions expressed on websites that do not belong to us or are not managed by us, for the privacy policies or practices of other data operators, for how their websites manage data, or for third-party services.

C. PURPOSES OF PROCESSING

Axa Proect S.R.L. processes the personal data collected through the website https://www.anaoglejan.com for the following purposes:

Commercial sales activities, providing services and goods, respectively for the purpose of carrying out the contractual relationship between you and Axa Proect S.R.L. in connection with the online commerce activity (taking, validating, shipping, invoicing the order, informing about the order status, returning products, product warranty, purchase history, etc.).
Execution of a payment operation for ordered products, shipping ordered products.
Taking steps before concluding a contract between the store and the customer (for example: to conclude a sales contract, purchase a product offered on the site).
Contacting the customer through communication means to inform/notify them about the order or ordered products (e.g., order confirmation, modification/completion of characteristics, costs, out of stock/in stock, shipping, online transaction failure, if the data provided by the customer is incomplete or incorrect, etc.).
Fulfilling our company's legal obligations in the context of sales operations: issuing non-fiscal and fiscal documents (proforma invoices, warranty certificates, fiscal invoices), financial-accounting registration, carrying out the company's economic, financial, and/or administrative management activities.
Solving online complaints and grievances.
Centralizing operations and managing an internal database in which information about website users, current and potential customers (data subjects) is stored, so that it can be used by the company's departments and structures in their activities.
Registration and/or maintenance of accounts.
Providing support services for customer requests - additional information about products and offers, updating some identification data, etc.
Advertising, marketing, and publicity to: present and offer personalized and/or general promotion or advertising for products sold in the online store, improve the services and products we offer, for direct marketing activities through any means of distance communication (phone/mail/email/sms) or commercial notifications/advertisements regarding our products and promotions/special offers, addressed directly and specifically to a certain person, if the customer has accepted this.
In order to improve the experience on the site, analyzing the behavior of users who access the website, by using cookies, with the aim of providing general or customized content and offers adapted to the interests or consumption preferences of users.
To diagnose or remedy technical problems with the website's operation.
For monitoring sales, conducting internal analyses (including statistical analyses), both in relation to services/products and in relation to the customer portfolio, the history of customers with multiple orders, opinions on customer satisfaction with the offered products/services, etc.
For the archiving of documents, in both physical and electronic format.
For solving any complaints/grievances/requests from data subjects, as well as for establishing or claiming a right in court, solving disputes or investigations in which our company is a party.
Other purposes compatible with those described above.

D. LEGAL BASIS FOR PROCESSING

The legal basis for processing personal data according to the purposes indicated above is:

The processing of your data is necessary for the execution of a contract to which you, as the data subject, are a party, or to take steps at your request before concluding a contract, in accordance with art. 6, par. 1, lit. b) of EU Regulation 679/2016 (with regard to pre-contractual steps at the customer's request or to provide information about the products and services offered, as well as the actual sales operations of the products, the provision of your personal data is necessary for the execution of the contract; the refusal to provide the data may result in the inability to carry out the commercial relationship).
The processing is necessary for the fulfillment of a legal obligation incumbent on the operator, in accordance with the provisions of art. 6, par. 1, lit. c) of EU Regulation 679/2016 (with regard to the preparation of the invoice, the registration operations in the company's accounting records in accordance with fiscal norms, tracking and collecting debts/payment installments; the refusal to provide the data may result in the inability to offer you the services through the site).
Your consent for the processing of personal data, in accordance with the provisions of art. 6, par. 1, lit. a) of EU Regulation no. 679/2016, given for newsletter and marketing communication, if you have provided it. We will communicate with you by email through periodic newsletters, sending commercial messages related to our products and promotions, as well as any other transactional messages related to our services (greetings, gift coupons, or other special messages). You have the option to withdraw your consent at any time by following the unsubscribe instructions in each email or by submitting the unsubscribe option through the "My Account" newsletter section.
The processing is necessary for the legitimate interest of continuously improving your experience on the site, for security (to keep this website secure against fraud and other illegal activities), and protecting the rights and interests of Axa Proect S.R.L. and its collaborating partners, in accordance with the provisions of art. 6, par. 1, lit. f) of EU Regulation no. 679/2016.

Providing data for this purpose is not mandatory, and the refusal to provide data will not have negative consequences for you.

E. DURATION OF PERSONAL DATA PROCESSING

Axa Proect S.R.L. processes personal data only for the period necessary to fulfill the above-mentioned processing purposes, and subsequently to comply with current legal requirements and to protect the legal rights and interests of the website administrator.

In the case of sales operations, data processing will be carried out for the entire duration of the contractual relationship, but no more than 3 years from the termination of the contract or the last interaction with us, and subsequently in accordance with the company's legal obligations in financial-accounting/archiving matters (please note that in certain expressly regulated situations, we store data for the period required by law, such as keeping invoices for a period of 10 years) and to protect our company's legal rights and interests.

In the case of data processing based on the user account (account-associated data) or consent for sending information/newsletters, the data will be processed or will remain in our possession until the account is deactivated, respectively until you unsubscribe. Deleting the account will not automatically result in the deletion of personal data; the request to delete the account can only be registered after the products have been delivered and the last active order has been finalized, and to the extent that the data is no longer necessary to comply with current legal requirements and to protect our company's interests, it will be deleted or anonymized.

Information collected by cookies is stored for 12 months for the purpose of creating analyses and reports related to the website's performance. They will be deleted after this period.

F. TRANSMISSION/DISCLOSURE OF PERSONAL DATA

To fulfill the processing purposes, Axa Proect S.R.L. may disclose your personal data to partners, third parties, or entities that support the operation of our company through the site, such as: courier companies, IT service providers (maintenance, software development, web hosting), marketing, telemarketing, and user traffic and behavior monitoring service providers, accounting service providers, physical/electronic archiving, legal services, insurers, or other companies with which we can develop joint programs for offering our products and services on the market, as well as at the request of fiscal, judicial bodies, or other competent state control authorities, based on and within the limits of legal provisions and as a result of express requests.

We may also transmit data to other parties with your consent or according to your instructions.

We will ensure, within reasonable limits, that your data does not leave the European Economic Area (EEA), but to the extent that we transfer data to countries outside the EEA, we will ensure, in all cases, that the transfers are legitimate, based on your explicit consent or another legal basis.

G. YOUR RIGHTS

Right to request access to your personal data: the right to obtain, from Axa Proect S.R.L., upon request and free of charge, confirmation that your personal data is or is not being processed by Axa Proect S.R.L. and the right to be informed about the respective processing.
Right to rectify your personal data: the right to obtain from Axa Proect S.R.L. the rectification of your incorrect/incomplete personal data.
Right to delete your personal data: the right to obtain from Axa Proect S.R.L., the deletion of your personal data, but in this case, you will no longer benefit from the products/services offered on the website and the use of the account. This right cannot be exercised to the extent that Axa Proect S.R.L. is legally obligated to keep and process certain personal data, for example, in the case of selling products/services, and the registration of accounting operations. Data can be deleted in the following situations:
- It is no longer necessary for the purposes for which it was collected or processed.
- Consent is withdrawn and there is no other legal basis for the processing.
- You object to the processing and there are no legitimate reasons that prevail.
- The personal data has been processed unlawfully.
- The personal data must be deleted to comply with a legal obligation.
- The personal data has been collected in connection with the provision of information society services in accordance with Union law or national law to which the operator is subject.
Right to restrict processing: the right to obtain from Axa Proect S.R.L. the restriction of processing, in the following cases:
- The accuracy of the personal data is contested by you.
- The processing is illegal and therefore, you object to the deletion of personal data, requesting instead the restriction of processing.
- Axa Proect S.R.L. no longer needs your personal data, but you request this data for the establishment, exercise, and defense of legal claims.
- You have the right to object at any time, free of charge and without any justification, to your personal data being processed for advertising, marketing, and publicity purposes or being disclosed to third parties for such a purpose.
Right to data portability: the right to receive personal data in a structured, commonly used, and machine-readable format, as well as the right for this data to be transmitted by Axa Proect S.R.L. to another data operator, to the extent that the conditions provided by law are met.
Right to object: the right to object at any time, for reasons related to your particular situation, to the processing of data based on legitimate interest, unless Axa Proect S.R.L. has legitimate and compelling reasons that justify the processing and that override the interests, rights, and freedoms of the data subjects or when the purpose of the processing is the establishment, exercise, or defense of a right in court.
Right not to be subject to an automated individual decision: the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you.
Right to withdraw consent at any time to stop the processing of data based on your consent. The withdrawal will not affect the lawfulness of the processing carried out based on the consent given before the withdrawal.
Right to file a complaint with the supervisory authority or competent courts when you consider that personal data is processed unlawfully by Axa Proect S.R.L. Thus, you have the right to contact the National Supervisory Authority for Personal Data Processing at the address: Bucharest, B-dul G-ral Gheorghe Magheru, no. 28-20, Sector 1 or by e-mail at: anspdcp@dataprotection.ro, or the competent courts to defend any rights guaranteed by personal data protection legislation that have been violated.

The above-mentioned rights are expressly provided in Regulation (EU) 679/2016 for the protection of natural persons with regard to the processing of personal data and on the free movement of such data. These rights can be exercised by you at any time.

H. HOW WE PROTECT PERSONAL DATA

Axa Proect S.R.L. implements administrative, technical, organizational, and physical security measures to protect your personal data against accidental, illegal, or unauthorized destruction, loss, alteration, access, communication, or use for other purposes. We do our best to keep your data safe. We use secure protocols for communication and data transfer (such as HTTPS), we use anonymization and pseudonymization where applicable. We monitor our systems for possible vulnerabilities and attacks.

However, even if we do our best, we cannot guarantee that data transmissions over the Internet are 100% secure. Consequently, we cannot ensure or guarantee the security of the information you transmit, and you understand that any information you transfer to us is done at your own risk. Nevertheless, our company uses website security measures in accordance with best practices to protect the website, emails, and mailing lists.

We are also aware that misuse or unauthorized program incursions may occur. In these situations, our objectives are to isolate the problem as quickly as possible, to ensure or restore proper functionality, and to minimize the inconvenience to our users. If necessary, we will inform the competent authorities about data security breaches. We will do everything reasonably possible to prevent security breaches and to assist the authorities should they occur.

We inform you that you are fully responsible for maintaining the confidentiality of your password and the information registered on this site, as well as for all registrations made on your account. By this, you agree to notify the representatives of Axa Proect S.R.L., indicated in this Privacy Policy, in writing, about any unauthorized use of your password or your account. Axa Proect S.R.L. cannot be held responsible for any damage resulting from your failure to fulfill these obligations.

I. UPDATING OUR POLICY

The content of this Policy may be updated periodically, by republishing the revised version on the page you are currently viewing. In case of significant changes, we will inform you about them through easily visible information notices posted on our website, indicating at the beginning of the document when the most recent update was made. The revised version becomes effective on the date of its publication on the website. It is your sole responsibility to check the content of this page to be up-to-date with the most recent version of this document.

J. HOW YOU CAN CONTACT US

If you have questions or comments about this Privacy Policy regarding the processing of personal data, if you want to exercise your rights, or to update the personal data we hold about you, please write to us at Intr. Filioara no. 1, ap.1, Bucharest, Romania, 010605, or by e-mail, at the address: info@anaoglejan.com.

Contact details of our data processing officer:

Phone: +40 745894044 Email: info@anaoglejan.com

Published on: 26th of August, 2025